How do I cancel an ACH?

If an ACH is initiated and you would like to cancel it, there is a 24-hour window to do so. Please contact our support team immediately via phone at 1 (855) 730-7655 OPTION 2 or email

If it is past the 24-hour timeframe, the ACH will have to land in your Company Vault, and be returned via an ACH back to the bank account it was withdrawn from.


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